the importance of keeping minutes Tweet

I keep telling people around me to take notes, write minutes, and then circulate them. I keep telling them that few other procedures are more effective at agreeing what gets done, by whom, and especially following through. Also, covering one's ass when someone else's bad memory or crooked understanding fires back in that vaguely asumed weren't-we-supposed-to. In organisational environments, we always means you and is, function of your position, your best ally or your worst enemy. So I'll keep saying it till people's ears fall off, get your minutes right, whether after conference calls or water cooler chats embedding job assignments.

Today it dawned upon me that some people may not know how to properly jot them down, so let Sir Humphrey's lesson to Bernard be an inspiring start. Whatever works for the Prime Minister...