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Saturday, October 11, 2008

good food and good websites don't go exactly hand in hand

I spent a bit of time in the past days checking out four famous restaurants online, three of which have at least one Michelin star. I've grown really weary of their websites and related activities. One doesn't list the full menu, but a random sample menu, while another hasn't updated the menu in ages. One doesn't mention the price of their reputed lunch deal, the other didn't think to publish the new price of said menu. With two you can book online, but only one takes bookings for lunch, as well. Some may offer the tasting menu at lunch time, too, some may not—unclear. One doesn't even have a valid e-mail address, not to mention that the one they make public is not at their domain, but from a random ISP. One has good photos... of the premises, another has good photos of the food, but such a generic flash page. One has no logo on the website, while another has updated the logo to today's design trends (is that necessary for a classic, French venue?). God bless the Internets, fancy restaurants don't need them. You still have to get on the phone and speak to some posh French reservations manager (!) who thinks her job is to remind you the address. Because you clearly dreamed their number up instead of finding it next to their address in a guide or on a business card, on paper or online—perhaps even on that bad, bad website of theirs.

Does brain go hand in hand with good food? No more than websites, it seems. What do you know!

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